Privacy Policy


Inchcape Shipping Services (Holdings) Ltd ("ISS") Privacy Policy
ISS is committed to ensuring that your privacy is protected. This policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. All defined terms contained within this privacy policy are defined in our terms of use.

We use the information we collect about you to help efficiently administer the YourISS service. We take privacy seriously and endeavour to be as open as possible in terms of how your information is used.

What information do we collect? How do we use it?
When you complete the registration process, we will require certain corporate details that are not subject to this Privacy Policy but also will need the details of named individuals in your organisation for the purposes of screening during the registration process and for future administrative purposes. This information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to the provision of the services in general. We also use the information we collect to notify you about important changes to the Web Site and new ISS services. If you would rather not receive this information, a facility explaining how to unsubscribe is available at the end of every correspondence.

The Web Site links to a number of external web sites and then to the Internet and you acknowledge that your access of such web sites will be subject to the relevant third party's terms and condition and privacy policy. ISS has no control over how such information is used and, as such, any course of action you have regarding any alleged misuse of such information must be against the relevant third party. You acknowledge that the same information may be provided by you to both that third party and ISS, but only when specifically provided to ISS is it subject to this Privacy Policy.

We may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

How does ISS protect customer information?
ISS does not sell, trade or rent your personal information to others. ISS may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third party vendors, but these statistics will include no personally identifying information. Please note, however, that ISS may be required to disclose your personal information to third parties as a result of a court order or pursuant to a statutory or governmental order or decree or to comply with any search warrant or similar presented to ISS by any to law enforcement or government officer.

Sale of business
In the event that our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers' advisers and will be passed on to the new owners of the business.

Your consent
By registering with ISS and submitting your information you consent to the collection and use of that information by ISS as set out in this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Because the Internet infrastructure is global, as is ISS's business, the information you provide may be transferred to countries outside the European Economic Area that do not have similar data protection legislation during use, as set out in this Policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to enhance you overall ISS experience. We do not sell, trade or rent your personal information to others. If you do not want to receive any communication from us, please unsubscribe from our correspondence.

Tell us what you think
ISS welcomes your questions and comments about privacy.
Please send e-mail to businesssolutions@iss-shipping.com.